At TAP, we want you to be happy with your purchase. If you receive a defective, damaged or incorrect item, or if you are otherwise unsatisfied, you may request a return within 30 days.
Return Guidelines:
- Items must be in their original condition unless defective, damaged, or incorrect. Opened or used items may not be eligible for return, except in cases of defects or errors.
- A 20% restocking fee may apply to returns of non-defective items as well as the shipping fees covered by the customer.
- To initiate a return, contact our customer support through the "contact" page with your order number and reason for return. You will receive instructions for returning the product.
- Refunds will be issued to the original payment method once the returned item has been received and inspected.
Please Note:
TAP is not responsible for return shipping costs unless the item was defective or sent incorrectly.
U.S customers are responsible for any shipping and custom fees associated with returns.
Returns reported after 30 days of delivery may not be accepted.
