We strongly recommend that our products be installed by professionals or experienced installers. While many of our items are suitable for at-home installation, we want to clarify that we cannot be held responsible for any errors or damages that may occur during the installation process. For optimal results and to avoid any potential issues, we encourage customers to work with experts who are familiar with the installation of our specific products. This ensures a safe, effective installation while maintaining the quality and performance of your purchase.

In addition, you can reach us via email at trinityautomotiveperformance@gmail.com or on Instagram at @trinityautomotiveperformance. We're dedicated to providing you with the best support possible through these channels.

You can reach our customer support team through multiple channels. The best way to get in touch with us is by using our contact form, which can be found on our website’s “Contact Us” page. We strive to respond promptly to inquiries submitted through the contact form.

Additionally, you can reach us on Instagram by sending a message with your question, and a member of our team will respond to you as quickly as possible.

To have your car photos with Trinity Automotive products featured on our website, simply email us at trinityautomotiveperformance with your pictures and specify the parts you purchased, or hit us up on Instagram @TrinityAutomotivePerformance. We look forward to showcasing your vehicle and sharing your experience with our products.

Please allow up to 2-3 weeks for production. While we aim to complete most orders promptly, additional time may be required if we encounter any imperfections, as we are committed to delivering only the highest quality products. We appreciate your patience and understanding as we work to fulfill your order.

For shipping, we offer three options:

1. Express (4-7 Business Days)
2. Air Shipping (Approximately 20 Business days)
3. Sea Shipping (Typically 25-30 Business days)

Depending on the size of your order, you can choose the shipping method that best suits your preferred delivery speed. Estimated delivery times will be provided during checkout, and once your order ships, you'll receive a confirmation email with tracking details. If you have any questions about your order’s delivery time, feel free to contact our customer support team for assistance.

Please note that some "made-to-order" items may have different shipping and production times. If this applies to your order, you will receive an email shortly after your order confirmation with details regarding the lead time and production schedule. If you have any questions or concerns, please feel free to reach out to us through our "Contact" page.

If you would like to cancel your order, please contact us through the "Contact" page with your email, the reason for cancellation, and your order number.

In the unfortunate event that you receive a package with damaged items or packaging, or if a package goes missing during shipping, we recommend taking immediate action. For damaged packages, it’s crucial to document the condition of both the item and the packaging by taking numerous photographs. This documentation will be valuable during the claims process. Next, please contact us through our “Contact Us” page. We have insurance coverage for both broken and lost items during shipment. Rest assured that we will work diligently to resolve the issue promptly and to your satisfaction. Your experience with our products and services is of utmost importance to us, and we are committed to addressing any concerns effectively.